The Gambling Affiliates Union will represent any gambling affiliate that is a member of the GAU and enter into  arbitration with any gambling programs, whether a member of GAU or not. If the program in question is displaying the GAU logo they will have to enter in to arbitration with the GAU, if they are not displaying the GAU logo they may refuse to enter in to arbitration. Any non GAU program refusing to enter arbitration on this basis will be subject to a GAU poll.

Whether your issue is large or small the GAU will attempt to form a resolution suitable to both parties, with honesty,  integrity and fairness as a goal. If an agreement can reached there will generally be no need for the results to be publicized, however, if the complainant agrees then a report will be made.

If a mutually agreeable resolution between the GAU, the GAU member and the affiliate program cannot be reached the GAU will make an independent decision. Failure by the affiliate program to act accordingly may result in the GAU publishing a negative report about the program in question.  Such report may include a warning that the program is not affiliate friendly or that the program is unwilling to negotiate with the GAU.

Where a program is not willing to enter into a dialogue with the GAU, the GAU will compile a report and initiate a poll requesting how the GAU membership feels that the GAU should deal with the program.

If you require any form of arbitration at any time please contact the GAU.

Arbitration may take many forms and may not always be concluded as fast as the GAU would like, however, all measures available to the GAU for a speedy resolution will be implemented.